Today’s marketplace is more competitive than ever before and customers have their own demands when it comes to looking after their vehicles. At Volksmasters Van Service Centre we focus our business around the customer, making sure that they not only get the best expertise but also enjoy value for money. We work hard to make sure we give our customers as much choice as possible so they can get their vehicle repaired to a high standard with a minimum of inconvenience.
We have more than 30 years’ experience in the motor industry, starting back in 1988 with the old school Beetles and Mk1 Golf we now have over 6000 regular customers. Since the doors first opened we have developed into a family business with 3 branches in Oldham and Bury, Manchester and recently opened a new Volksmaster SUV & Van centre.
Our promise is the same to all our customers; it doesn’t matter whether you own one van or you are a business with a fleet of vans – we will give you a high level of professionalism with customer care firmly front and centre. We believe that customer convenience and satisfaction is the most important part of our service alongside which we give you highly experienced technicians.
We have all the skills and equipment we need to carry out repairs and servicing to any make and model, including commercial vehicles. We can carry out a variety of repairs in a timely manner, meeting all the manufacturer guidelines and you can have the utmost confidence in the quality of our work.
Confidence in Quality
At Volksmaster Confidence in Quality is our motto. Every customer should have full confidence in the van that we have serviced or repaired.
Volksmaster Customer Service
Every single customer is valuable to us here at Volksmaster – from the very first phone call to arrange your appointment we make sure the whole experience is as easy and stress-free as possible. We can schedule your appointment to suit your needs, provide a courtesy vehicle and even collect and drop off to your home or business address.
Most of our repairs and servicing work can be completed while you wait and we have a really well-equipped waiting area where you can view the work being carried out and enjoy a free hot or cold drink.
Attention to detail and great communication are two things we pride ourselves in. All work is explained and quoted for and nothing is done until the customer authorises the work. We believe that trust is an essential part of our business relationship with our customers. Once the work is completed we will give a full explanation of the work involved, including showing any parts we have removed.